UK in Belgium
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When things go wrong
To contact Emergency Services throughout the European Union, from fixed or mobile phones, free of charge, please dial 112: the European Emergency number.
Only in the event of an extreme emergency such as death, serious accident or arrest should you contact the consular duty officer outside of office hours on 02/287 62 11.
The Consulate-General is open on Monday, Tuesday, Thursday and Friday from 09:00 - 12:30. Please be advised that we are closed on Wednesdays. Telephone enquiries are answered from Monday to Friday 09:00 - 12:30 and 14:00 - 17:00
There is a statutory attendance fee if a consular officer has to provide a service out of office hours, such as issuing an emergency passport. This is not charged in the case of accident, serious illness, death or arrest but is charged for the majority of other consular help.
If your passport is lost or stolen you should first contact the Belgian police to obtain a report.
Useful information
Store the word "I C E" (In Case of Emergency) in your mobile phone address book, and against it enter the number of the person you would want to be contacted in case of emergency. Fill in next of kin details at the back of your passport.
In an emergency situation ambulance and hospital staff will then be able to quickly find out who your next of kin are and how to contact them.
